Returns & Exchanges

We want you to love your Solgaard gear, which is why we offer a 30-day return window for all unused products in their original packaging. Whether you need a different size or a different style, our streamlined process ensures your satisfaction is our top priority.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

3

Pack and Ship

Place the items in their original protective packaging and drop the parcel off at any authorized carrier location within 7 days of receiving your label.

4

Refund Processing

After our warehouse inspects the returned items, your refund will be issued to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing